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Zello Business Feature: Ad Hoc Channels

May 8, 2019

With Ad Hoc Channels, team members can have a conversation with a select set of contacts outside of established Zello Channels. They recognize the need team members sometimes have to connect in the moment with a collection of people for which no channel exists. Team members can create their own Ad Hoc Channels on the fly. And these channels are not persistent. When the conversation is over and the participants leave, the Ad Hoc Channel goes away.

Zello admins must authorize Ad Hoc Channels in the Console, but once the feature is turned on team members can create them in one of two ways:

  1. From their Recents screen a user can tap on the New Conversation button. They then can choose Ad Hoc Channel participants from the list of Contacts that appears.
  2. From their Talk screen a user can tap on the Add Participants drop down to see and choose from the same Contacts list.

It's important to note that we added Ad Hoc Channels at the request of clients who recognized the need for impromptu group communications. Our clients drive most of our product development priorities, which is as it should be.

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Topics: Business

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