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Raphael Varieras
April 13, 2019

Zello Business Feature: Channel Types

Work groups are not uniform. They vary in industry, size, geographical distribution, work environment, composition, roles and responsibilities.

Zello supports three formal channel types, and one informal channel type. These are the types, linked to a description of how to use them in your business:

Team Channels

This channel type is for groups that routinely talk among themselves in both one-on-one and on-to-many conversations

Dynamic Channels

These channels work great when occasional cross-group interaction is a priority.

Hidden Channels

 This type of channel is ideal for groups whose members always connect one-to-one. 

Ad Hoc Channels

This is for when people need to set up their own temporary channels on the fly.

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